🔐 Privacy Policy

Last updated: May 2025

1. Information We Collect

🧾 Name, email, phone number, delivery address
💡 Browsing, device, and usage data

2. How We Use Your Data

🚚 To process orders and deliveries
📢 To improve services and communicate important updates
💬 To send login OTPs, order updates, and service notifications via WhatsApp

3. Your Rights

✍️ Access or update your personal data
❌ Request deletion or limit use of your data at any time

4. WhatsApp Communication

ekscoop uses WhatsApp to send authentication codes (OTP), order confirmations, delivery updates, and essential service notifications. We do not send promotional messages without explicit user consent.

5. Data Deletion

You may request deletion of your account and personal data by emailing contact@ekscoop.com. Data deletion requests will be processed within 7 working days.

6. Contact Us

ekscoop
Email: contact@ekscoop.com
Country: India